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-   -   I sold a roll of eagles on ebay to someone with 0 feedback need advice (http://goldismoney.info/forums/showthread.php?t=322888)

Bilderbooger 11-17-2008 10:04 AM

I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
He paid using instant payment. Should I wait until the money is in my checking account from paypal before shipping?

I am guessing yes. thanks.

GreenSpirit 11-17-2008 10:09 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
I would.
But it's just another reason to hate Paypal.
You'd be better off taking money orders: nobody between you and the money.
I know eBay is jamming their Paypal down everyone's throat.

foolsgold 11-17-2008 10:10 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
absolutely. posotutely.

eyeofliberty 11-17-2008 11:05 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
So the money is in your PayPal account already; have you instituted the transfer to your checking account already, which takes 3-4 days? If so, I can't see any harm in waiting to ship until the transfer is complete. A person with zero feedback isn't in much of a position to complain...

Bilderbooger 11-17-2008 11:09 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
I transfered to acct. right after he paid. I assume it will hit Wed. and I will ship priority if it clears.

SLV>GLD 11-17-2008 11:16 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Bilderbooger:
I think you are wise to be cautious but it would also be considerate to keep the buyer updated of your plans. My experience has been the more communication maintained the less room for confusion which results in someone being ticked that they did not receive their items in a timely manner. You reasons for delay are perfectly acceptable but should be communicated to your buyer.

Also, you can configure eBay to not allow certain users to see or bid on your items. I know for certain one of the options is to bar users below a certain feedback threshold. Look into it when you set up your next auction. I think you can even make your auctions sensitive to persons who have received a recent rash of bad feedback which is indicative of a usurped account or a rogue user not making good on deals.

AuNuggets 11-17-2008 11:23 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Make SURE that when you send the coins, they are shipped with return receipt, restricted delivery also, insured, with tracking added is a plus. You don't want to leave the possibility open of your "zero" filing a chargeback and PayPal dipping the money right back out of your checking account. In the future, I would also suggest you set up a separate checking account for all PayPal transfers. That way you can keep it drained dry and prevent any such chargebacks by simply not having the funds available for them to "confiscate" back from you. PayPal is a snake........ and they will protect themselves FIRST, giving little regard to their customer base.

107.8682 11-17-2008 11:59 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by eyeofliberty (Post 1420202)
A person with zero feedback isn't in much of a position to complain...

Uh, yes, they are...they can file a PayPal Dispute then a Claim as easily as one with a Shooting Star. And, what can the OP do about it, leave negative feedback? Sorry, that's history. It's now a buyer's kingdom on eBay, very little recourse for sellers, except when every hoop and hurdle is maneuvered precisely.

The OP should go ahead and ship, but send it Registered Mail (Signature Confirmation - required by PayPal for high-value items), to the Confirmed PayPal address for the buyer. No Confirmed Address = No Shipment.

107.8682 11-17-2008 12:02 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by Bilderbooger (Post 1420206)
I transfered to acct. right after he paid. I assume it will hit Wed. and I will ship priority if it clears.

If I were the buyer, I might give you a negative or neutral if you waited days to ship after an Instant Payment was delivered. And no, you couldn't retaliate, not any more (sellers have the choice of Positive or none).

Ship it now, Registered Priority (includes Signature Confirmation). The "online trackable method" will CYA with PayPal if the buyer is illegitimate.

Absolute certainty no longer exists for sellers on eBay, and it's a "business risk" one takes when selling there.

107.8682 11-17-2008 12:11 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by SLV>GLD (Post 1420212)
Bilderbooger:
I think you are wise to be cautious but it would also be considerate to keep the buyer updated of your plans. My experience has been the more communication maintained the less room for confusion which results in someone being ticked that they did not receive their items in a timely manner. You reasons for delay are perfectly acceptable but should be communicated to your buyer.

Also, you can configure eBay to not allow certain users to see or bid on your items. I know for certain one of the options is to bar users below a certain feedback threshold. Look into it when you set up your next auction. I think you can even make your auctions sensitive to persons who have received a recent rash of bad feedback which is indicative of a usurped account or a rogue user not making good on deals.

Why is the delay "perfectly acceptable"? Someone who writes me saying that my payment isn't good enough and I will have to wait for shipment might very well receive a PayPal Dispute/Claim filing, locking their account, until it arrives in my hands, the moment I receive confirmation of shipping. The sword cuts both ways.

As you note, buyers with no or low feedback can be blocked. If the seller wants "special precautions" for new eBay members, that tool should be used before the listing ends.

When I receive a PayPal payment (anything but an e-check - PayPal explicitly states you should wait), I ship ASAP, no "I wait until I have it in my bank" BS. I am both an eBay seller AND buyer, and it pisses me off to no end for sellers to take their own sweet time to ship. That usually results in lowered DSR stars all the way to negatives from me (the latter only when combined with an attitude, etc.). I've been scammed by far more sellers than I have buyers, so I understand the newer eBay rules, regardless of how frustrating they can be for honest sellers.

107.8682 11-17-2008 12:16 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by AuNuggets (Post 1420227)
Make SURE that when you send the coins, they are shipped with return receipt, restricted delivery also, insured, with tracking added is a plus. You don't want to leave the possibility open of your "zero" filing a chargeback and PayPal dipping the money right back out of your checking account. In the future, I would also suggest you set up a separate checking account for all PayPal transfers. That way you can keep it drained dry and prevent any such chargebacks by simply not having the funds available for them to "confiscate" back from you. PayPal is a snake........ and they will protect themselves FIRST, giving little regard to their customer base.

Partly true, and partly false.

Registered Mail (which includes a Signature Confirmation viewable online - a requirement for PayPal Seller Protection) is the way to go. No "frills" are necessary. You get the online trackable method and the insurance in one.

I concur with the "secondary" PayPal bank account - keep, maybe, $50-$200 in it, depending how much you might need to pull from it, and deplete it regularly by sending yourself Bill Payment checks (I advise against linking the account in any manner with another, heavy-duty bank account - if you e-transfer to that account, they can transfer from it, as well).

GoldBuyer123 11-17-2008 12:16 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Send the roll, with "Delivery Confirmation" and you will be safe.

CoinHunter53562 11-17-2008 02:34 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by SLV>GLD (Post 1420212)
Bilderbooger:
I think you are wise to be cautious but it would also be considerate to keep the buyer updated of your plans. My experience has been the more communication maintained the less room for confusion which results in someone being ticked that they did not receive their items in a timely manner. You reasons for delay are perfectly acceptable but should be communicated to your buyer.

Also, you can configure eBay to not allow certain users to see or bid on your items. I know for certain one of the options is to bar users below a certain feedback threshold. Look into it when you set up your next auction. I think you can even make your auctions sensitive to persons who have received a recent rash of bad feedback which is indicative of a usurped account or a rogue user not making good on deals.

Unfortunately I dont think you can block someone with low feedback. You can block them if they have a negative score or 2 unpaid buyer strikes, but as far as I know you cannot block a bidder with zero feedback. You can state something in your auction terms that you need to have "x" amount of feedback or your bid will be cancelled. That's really your only recourse.

CoinHunter53562 11-17-2008 02:36 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
By the way....how much did the roll sell for?

CoinHunter53562 11-17-2008 02:46 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by 107.8682 (Post 1420299)
I am both an eBay seller AND buyer, and it pisses me off to no end for sellers to take their own sweet time to ship. That usually results in lowered DSR stars all the way to negatives from me (the latter only when combined with an attitude, etc.).

I am the same way. I dont get why sellers feel like it's ok to expect payment in a certain timeframe (say 5 days) but then take their sweet ass time to ship. I am dealing with a seller right now that is doing just that. I paid for the item on 11/7 and got the auto reply that payment was received. This was early Friday morning. By Wednesday 11/12 I hadnt heard anything so I sent an email just asking for an ETA and got no response. I called the guy on Friday to ask what the deal was and get this. He told me that he hadnt even taken the printers apart (I was buying a bunch of used printer parts from various models). He said he looked in storage, made a note of which printers he had, and then made the listing. Of course he has a whole week while the auction was running to start disassembling the printers but for some reason that thought didnt cross his mind. So here we are at 10 days from when I paid him and still nothing. If I do not get a tracking number by Friday, the Paypal claim process will start and he will get blasted with a negative along with all 1-star DSR's.

(Sorry to hijack the thread but I think the point is to ship in a reasonable time after you receive a cleared payment). :rant: :banghead:

SLV>GLD 11-17-2008 02:48 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by CoinHunter53562 (Post 1420575)
Unfortunately I dont think you can block someone with low feedback.

I just checked and you would be unable to block bidders with zero feedback but can elect to block bidders with equal to or less than -1, -2 and -3 feedback.

TomD 11-17-2008 03:28 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
He paid immediately, you should ship immediately but, as several other people have already pointed out, you absolutely need signature confirmation and confirmed address. If there is any dispute, the very first thing you will be asked is to provide delivery proof. Without that, you are toast.

Bilderbooger 11-17-2008 05:19 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
yikes I just looked at paypal and saw it says (The sender of this payment is Unverified)

but his address is confirmed is this ok?

Bilderbooger 11-17-2008 11:06 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
I risked it and shipped it.

I have 100% rating and hope this works. I sent it certified return receipt priority.

Clawdia 11-18-2008 02:24 AM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
If you just use ebay to buy but not to sell, then am I correct in thinking they'd never have reason to dip into any linked checking account?

I think it's been more than a year since we sold anything, but I'm a confessed ebay junkie . . .

I'm also feeling dumb as a brick right about now for not ever having thought about Paypal being able to dip into the checking account that's linked, though.

As others said, to get back to the original quesiton - if a seller wants quick payment, especially immediate payment, then as a buyer I want quick (close to immediate) shipping.

Bilderbooger 11-21-2008 04:56 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
all ended well with this deal. buyer left me good feedback

"Shipped quick, accurate description, would buy again, A+ on this transaction"

TomD 11-21-2008 05:54 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
Quote:

Originally Posted by Bilderbooger (Post 1428812)
all ended well with this deal. buyer left me good feedback

"Shipped quick, accurate description, would buy again, A+ on this transaction"


When he paid immediately I thought that probable. Good for you!! :emotions16:

Bob 11-21-2008 09:34 PM

Re: I sold a roll of eagles on ebay to someone with 0 feedback need advice
 
One of the PayPal requirements is that you ship within 7 days. Not shipping within that timeframe guarantees you lose any dispute that arises.

Quote:

Originally Posted by CoinHunter53562 (Post 1420598)
I am the same way. I dont get why sellers feel like it's ok to expect payment in a certain timeframe (say 5 days) but then take their sweet ass time to ship. I am dealing with a seller right now that is doing just that. I paid for the item on 11/7 and got the auto reply that payment was received. This was early Friday morning. By Wednesday 11/12 I hadnt heard anything so I sent an email just asking for an ETA and got no response. I called the guy on Friday to ask what the deal was and get this. He told me that he hadnt even taken the printers apart (I was buying a bunch of used printer parts from various models). He said he looked in storage, made a note of which printers he had, and then made the listing. Of course he has a whole week while the auction was running to start disassembling the printers but for some reason that thought didnt cross his mind. So here we are at 10 days from when I paid him and still nothing. If I do not get a tracking number by Friday, the Paypal claim process will start and he will get blasted with a negative along with all 1-star DSR's.

(Sorry to hijack the thread but I think the point is to ship in a reasonable time after you receive a cleared payment). :rant: :banghead:



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